Privacy Policy
Shelvcraft (Pty) Ltd
Effective Date: 16 March 2026
Shelvcraft (Pty) Ltd (“Shelvcraft”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable data protection laws in South Africa.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or interact with our website: www.shelvcraft.co.za.
1. Information We Collect
We may collect and process the following categories of personal information:
1.1 Information You Provide Directly
When you interact with us through our website, contact forms, or email, we may collect:
Full name
Email address
Phone number
Company name
Physical or delivery address
Any information included in your messages or enquiries
1.2 Automatically Collected Information
When you visit our website, certain technical information may automatically be collected, including:
IP address
Browser type and version
Device type
Pages visited on our website
Date and time of your visit
Referring website addresses
This information helps us improve website performance and user experience.
2. How We Use Your Information
Shelvcraft (Pty) Ltd may use personal information to:
Respond to enquiries or requests submitted through our website
Provide quotations, products, or services
Communicate regarding projects, orders, or services
Improve our website and services
Maintain internal records
Comply with legal and regulatory requirements
Prevent fraud or security threats
We will only process personal information for purposes that are lawful and relevant to our business operations.
3. Sharing of Personal Information
We do not sell or rent personal information to third parties.
However, we may share personal information when necessary with:
Service providers who assist with website hosting, IT services, or communications
Professional advisors (legal, financial, or business consultants)
Regulatory authorities or law enforcement when required by law
All third parties are required to maintain appropriate confidentiality and security measures.
4. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve functionality and user experience.
Cookies may be used to:
Understand how visitors use the website
Improve website performance
Remember certain preferences
You can disable cookies through your browser settings, although some features of the website may not function properly.
5. Protection of Personal Information
Shelvcraft (Pty) Ltd takes reasonable technical and organisational measures to protect personal information against:
Loss
Misuse
Unauthorised access
Alteration or disclosure
While we strive to protect your information, no online system can guarantee complete security.
6. Your Rights
In accordance with POPIA, you have the right to:
Access personal information we hold about you
Request correction or deletion of your personal information
Object to the processing of your personal information
Withdraw consent where processing is based on consent
Requests may be submitted using the contact details below.
7. Retention of Information
We retain personal information only for as long as necessary to:
Fulfil the purpose for which it was collected
Comply with legal or regulatory requirements
Resolve disputes or enforce agreements
Once information is no longer required, it will be securely deleted or anonymised.
8. Third-Party Websites
Our website may contain links to third-party websites. Shelvcraft (Pty) Ltd is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
9. Updates to This Privacy Policy
Shelvcraft (Pty) Ltd may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations.
The updated version will always be posted on www.shelvcraft.co.za with the revised effective date.
10. Contact Information
If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact:
Shelvcraft (Pty) Ltd
Website: www.shelvcraft.co.za
Email: info@shelvcraft.com
You also have the right to lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been processed unlawfully.
Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/